Students Faq - general technical problems

Commonly asked questions about the e-learning site

If you need support

For Moodle issues, contact support at

If you have a problem with login with your CEU MS account, please contact the IT helpdesk at

For the quickest support, please include details in your email.

  • What is your problem exactly?
  • If it is related to a course, or activity (like assignment), please state which one.
  • If you got an error message, or think it may be relevant, attach a screenshot (Printscreen button and CTRL+V to the email)
  • If you are not using an up to date Chrome or Firefox browser, use your mobile, or have specific extensions in your browser (vpn, adblocker) please try it from a desktop computer / other browser first.