Students Faq - general technical problems: If you need support

Students Faq - general technical problems

Commonly asked questions about the e-learning site

For Moodle issues, contact support at acsg@ceu.edu

If you have a problem with login with your CEU MS account, please contact the IT helpdesk at helprequest@ceu.edu

For the quickest support, please include details in your email.

What is your problem exactly?
If it is related to a course, or activity (like assignment), please state which one.
If you got an error message, or think it may be relevant, attach a screenshot (Printscreen button and CTRL+V to the email)
If you are not using an up to date Chrome or Firefox browser, use your mobile, or have specific extensions in your browser (vpn, adblocker) please try it from a desktop computer / other browser first.