Students Faq - general technical problems

If you need support

If you have a problem with login with your CEU MS account, please contact the IT helpdesk at helprequest@ceu.edu or on phone +43 1 25230 2000  (Austria), +36 1 327 3000, 2000 (Hungary)

For Moodle issues, contact Gabor Acs at acsg@ceu.edu or on phone: +361-327-3000 Ext. 2999

Note: If you are not using an up to date Chrome or Firefox browser, use your mobile, or have specific extensions in your browser (vpn, adblocker) please try it from a desktop computer / other browser first.

For the quickest support, please:

  • Describe your problem in detail,
  • If it is related to a course, or activity (like assignment), please state which one (if you can, include a link),
  • If you got an error message, or think it may be relevant, attach a screenshot (Printscreen button and CTRL+V to the email)